Avalon is not just ‘another program’; instead it is the most promising sector solution for professional hotel chain management.

Today the application continues to grow in accordance with changing market technological and functional trends, and we’re proud to be able to say that the change of system has been a complete success. We now have a flexible, dynamic and easy-to-handle hotel management tool that is fully integrated with our economic and financial management system. Some of the key achievements are listed below:

International billing: Delays in billing have been reduced. The next stage that is currently under implementation is the scanning of vouchers at origin, in order to keep billing literally up-to-date. The impact of this measure is an improvement in average payment times as well as a reduction in staff costs. This system provides details and reports on how many invoices these billers check on a daily basis, thereby allowing for an objective assessment of their work.

Integration of the Hotel / Accounting system: We now have a fully integrated system. Avalon’s menus feature epigraphs that make calls to the accounting department and tally a series of points such as receivables, advance payments, deposits, delivery notes and stock. They act as a filter, thereby ensuring that the system works correctly.

Receivables: The system issues a series of data that enables us to analyse our customer portfolio from multiple perspectives: information added, detailed, by Tour Operator, by dates, by debt age, and by Traceabilityevolutinsaction type (advance, invoice, deficit or surplus), etc. An example of the effectiveness of the system is the fact that 90% of our international billing debt is less than 90 days old.

Internal monitoring:

• Hotel tills: Full details of everything that goes on at the tills.
• Billing: Both the standard of billing and the monitoring of the persons responsible for these functions have been improved, to the advantage of our cash flow.
• Consumption: Daily breakdowns of consumptions in the hotel. We know the daily cost per stay, which enables us to make decisions mid-month in order to correct any possible deviations. Comparative studies of consumption sales per PSTs based on simple cost structures for bars, for instance. Changes in stocktaking levels.
• Profitability calculations per PSTs.
• Detailed breakdown of production for an exhaustive analysis from the general figures to the smallest detail.
• Reports are automatically issued by the system, detailing consumption levels per day, month, every 10 days, or for the time interval of our choice.
• Parameterised desktop alerts.

Process automation: Anything the system can do on its own will get done. This includes a large number of details that contribute to savings not just on personnel costs, but also the time of certain members of staff. This has been particularly true in the case of procurement, due to the operating efficiency of centralised buying and movements between departments in the hotel, where all the stock vouchers are generated by the system.

Reporting: These countless possibilities of this tool allow for daily improvements to be made. The exploitation outlines have been fully implemented, enabling us to tackle the accounting or hotel system or any other third party software as we wish. The Reporting function also enables us to consider the information from multiple perspectives: by hotel, month or year, on a monthly basis, added to the chain and with or without itemised expenditure, etc.